Andrew Perkinson
Instructional Designer
I’m an instructional designer in Richmond, VA. For six years I've been turning complicated products, processes, and ideas into training people can actually use, from customer onboarding for SaaS platforms to courses for managers at employee-owned companies.
Rise | video
Certified EO: ESOP Training
A course for employee-owned companies, teaching their managers how ownership works and their role in building an ownership culture.
Storyline | 360° Photo
MajorClarity: Career Exploration
Interactive career exploration activities in Storyline with branching, video, and 360-degree photography.
Rise | Storyline | video
MajorClarity: Micro-credentials
Interactive Rise courses that let high schoolers try out careers like nursing and HVAC before committing to a CTE program.
Zendesk | Video
Kojo: Onboarding
Replaced an underused WorkRamp academy with video-based onboarding in Zendesk, delivered in under two months.
zendesk | Automation
Kojo: Help desk
Turned a one-time audit of 200+ articles into a system that keeps Kojo's help center current on its own.
RISE | Video
Paper: Tutor Training
Turned two long, theory-heavy tutor courses into practical training in one month, over the holidays.
Video Production
Video runs through most of my work. These three pieces show the range: an interview I filmed, an explainer I scripted and narrated, and a screen-recorded product tutorial.